Terms of service.

Nail Service Policy

1. Service Quality Assurance:

All services are performed to the highest standards and verified upon completion. Clients are encouraged to inspect their nails and address any concerns before leaving the appointment. Once the appointment is complete and the client has expressed satisfaction, no refunds or repairs will be issued for damages caused after the service.

2. Post-Appointment Care:

Clients are provided with post-care instructions to maintain the longevity of their nails. Any damage occurring after the appointment, including intentional or accidental alterations, is the responsibility of the client and is not eligible for repair or refund.

3. Refund Policy:

Refunds are not provided for completed services unless there is clear evidence of a service-related issue. In cases where a nail repair is not desired, a refund for the cost of a soak-off may be offered as a resolution, subject to review.

4. Damage Review Policy:

Clients must provide clear photographic evidence of any alleged damages within 48 hours of the appointment. The nature of the damage will be assessed to determine if it qualifies for repair or resolution. Intentional damage is not eligible for repair or refund.

5. Client Conduct:

Professional and respectful communication is expected at all times. Threats, disparaging remarks, or any attempts to harm the reputation of the business will result in the termination of the client relationship. Future services may be refused at the discretion of the business.

6. No-Future-Service Policy:

The business reserves the right to decline future appointments for clients who violate policies, exhibit inappropriate behavior, or fail to adhere to professional standards of communication.

7. Final Decision:

The final decision on all refunds, repairs, or service-related issues rests with the business owner, based on the evidence and circumstances provided.

By booking an appointment, clients agree to the above terms. This policy ensures fairness, professionalism, and the continued delivery of quality services.

Cancelation Policy

We ask that you please reschedule or cancel at least 1 day before the beginning of your appointment or you may be charged a cancellation fee.

Clients will recieve a 10 minute grace period. After 10 minutes, client must call or email to be rescheduled. *Spacing is limited in the salon, one extra guest maximum.*